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Customer Service Rep.
Sales & Service Support Specialist

Job Summary: Computer Support & Associates Inc. is hiring ! 
   This position is on-site.       
Hours: 9 am to 4 pm with 30 minute lunch.
Days:  Monday through Friday.
Bonus:   NO Weekends, NO Nights.
Pay:  Competitive wages between $17 to $19 per hour, based on experience. 
Benefits:  Paid Time Off, 1 week immediate and two sick days upon hiring.
Holidays Paid/Time Off:  New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.


Looking for a local person in our area that loves numbers and technology to work in a family-first oriented community business with nights and weekends off.


Responsibilities include:
  • Answering phones, take messages, answer doors and meet and greet customers
  • Tracking / Monitor intake of repaired units
  • Selecting computers with customers based on their software usage
  • Creating various types of Proposals for retail customers / small to medium size businesses in MS Word
  • Creating Picking Slips for new orders in accounting software
  • Calling vendors to obtain/verify current market pricing
  • Receiving delivery trucks, unloading/opening up to 75 pound boxes, sorting and labeling products
  • Carrying products within office and also outside to customer vehicles as well as company vehicles.
  • Creating, Receiving, Applying Purchase Orders
  • Audit/Track/Record items ordered on purchase orders
  • Process Invoices to Customers on hardware products and software and labor services, remote and onsite
  • Audit Accts Receivable customer balances, verify costing and payments made
  • Updating databases in MS Access and creating MS Word documents and creating spreadsheets in MS Excel
  • Training on using our internal accounting system will be provided.
  • Monitoring current costs on all inventory product and weekly counting of inventory.

Position Requirements.
  • Ability to work independently with minimal supervision as well as collaboratively within a team environment. 
  • Strong attention to detail and well-developed analytical skills.
  • Effective time management skills with the ability to prioritize daily, weekly, and monthly responsibilities.
  • Ability to sit, stand, and walk fast paced to move equipment and to carry items as required by job duties.
  • Consistently maintain a professional appearance and adhere to the company dress code.
  • Demonstrate punctuality and reliable transportation to ensure timely attendance.
  • Provide excellent customer service while maintaining professionalism and respect in all client interactions.
  • Personal discussions should not interfere with productivity, focus or team efficiency.
  • Proficient in reading, writing, speaking and understanding English.


Job Requirements 
  • Education:
    • ​At least 2 years work experience in professional office.
    • Having at least high school education.
    • Having experience in Accounts Payable and Accounts Receivable will be helpful.
  • Experience:
    • Must be very proficient with MS Office:  Word, Excel, and Outlook
    • On job training for MS Access and MS Publisher and Open Systems Accounting Software
    • Fast typing skills a must.
    • Filing is a must. Preferred filing via Scanner as well.
  • Training: 
    • ​On the Job Training will be provided.  We are committed to equipping employees with the skills and knowledge necessary for success. In return, employees are expected to demonstrate a positive attitude, strong work ethic, and a genuine willingness to learn and grow.
    • Fun Fact:  Computer Support & Associates, Inc. was established in the year 1983.


All resumes can be sent to [email protected] or call Kim at (814) 226-7456

​
Hours
Monday through Friday
8:00 am - 5:00 pm
Closed Saturdays & Sundays
until further notice

Picture
Phone Number        Fax Number
   (814) 226-7456          (814) 226-7990
Email
J. Fred Cherico, Owner [email protected]
Address
860 S 5th Ave.
​Clarion, PA 16214
Copyright © 2015
  • Home
  • Computer Service Center
  • Products
    • QuickBooks
    • Security cameras
  • IT services
    • Servers & cloud computing
    • Training
  • Contact
  • Careers